Traffic Regulation Orders Officer

Job Introduction

This full-time, permanent development role has a starting salary of £30,647 per annum, based on a 36-hour working week.

We are excited to be hiring a new Traffic Regulation Orders Officer to join our fantastic Traffic Regulation Orders Team is based at The Merrow Complex in Guildford.

This role is open to hybrid working and as a team we split our time between collaborating together in the office for 2 days per week and working remotely, including from home.

This position presents an exceptional opportunity for an individual who excels in hands-on practical learning and aspires to start a new career with Surrey County Council. The team is committed to the training and development of new staff through the Professional Development Programme (PDP), which is instrumental in preparing our workforce of the future. The PDP scheme encompasses three pay grades (£30,647 - £39,820) and offers on-the-job learning, and the requisite experience to become a valued Officer within the team.

Rewards and Benefits

• 26 days’ holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer’s leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Role

The Traffic Regulation Orders Team provide a legal service throughout the Highways, Transport & Network Management service area by promoting and producing temporary and permanent Traffic Regulation Orders and Notices for works on the Surrey Road Network. The team supports not only Surrey County Council works, but Statutory Undertakers and other Agencies. Our aim is to provide a professional, efficient and cost-effective service, ensuring that the Council is protected in its legal duty and that all Traffic Regulation Orders and Notices are in place prior to any works being carried out on the Highway.

As a Traffic Regulation Orders Officer, you will be responsible for making Temporary Traffic Orders/Notices and Permanent Traffic Orders under the Road Traffic Regulation Act 1984. You will hone accurate drafting skills for the required Statutory Notices and Orders which are time sensitive. You will also develop relationships both within the team and with those teams requesting Traffic Orders as you give advice on the process and related legislation.

Shortlisting Criteria

To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence:

• Good IT skills including Word, Excel, Outlook
• Ability to prioritise and plan your own workload in the context of conflicting priorities and work on own initiative
• Good written and spoken communication skills with the ability to build sound relationships
• Ability to understand and use relevant legislation and associated procedure regulations

Application Questions

1. This PDP role is to develop and train staff in forming a career within Traffic Regulation Orders. Please tell us what interests you about this role specifically?
2. Please describe a time when your attention to detail was critical to the success of a task or project. What was the situation, what specific steps did you take to ensure accuracy, and what was the outcome?
3. Tell us about a time when you had to quickly learn a new process, system, or piece of legislation in order to complete a task or meet a deadline. How did you approach the learning process, and what did you do to ensure you understood and applied the information correctly?
4. Please give an example of a time when you had to communicate complex or technical information to someone who was unfamiliar with the topic. How did you ensure your message was clear and understood, and what did you do to build a positive working relationship in the process?
5. Please tell us about any other relevant skills or experience you have, which may also include Traffic Regulation Orders.

Contact Us 

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Michelle Caines by e-mail at Michelle.Caines@surreycc.gov.uk.

The job advert closes at 23:59 on 21.09.2025 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Behaviours

The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours.

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.