Information Analyst

Job Introduction

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

The salary for this role is £41,585 per annum, working 36 hours per week.

This is a 12-month fixed-term contract / secondment contract. Please discuss with your Line Manager before submitting your application.

Are you ready to join a team that ensures our Adults, Wellbeing and Health Partnerships (AWHP) directorate has the data and insight it needs to deliver safe, effective, and efficient services to Surrey residents?

We are looking for an Information Analyst to support the Transformation, Improvement and Assurance (TIA) service within AWHP. This position reports to the Business Intelligence Manager and will take a lead role in shaping and delivering reporting solutions that drive strategic decision-making.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension 
• Up to 5 days of carer’s leave and 2 paid volunteering days per year 
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing 
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Role 

You will lead on Transformation, Improvement and Assurance (TIA) reporting, coordinating the regular reporting processes using automation where feasible. You will also lead on the development of new reports across the service, such as predictive analytics, Financial Assessment and Client Affairs dashboards and other priority programmes. This will include the identification of requirements, design and build of dashboards and supporting the wider directorate to use these effectively. Communication is key and this role will be expected to work closely with different teams across AWHP and SCC. You will be responsible for transferring knowledge and skills across the Systems, Analytics and Service Improvement Service.

About the Team 

The Business Intelligence (BI) Team is a dynamic and forward-thinking group that delivers flexible, high-impact services across the Directorate. The BI Team is part of AWHP's Systems, Analytics and Service Improvement Service.

The Systems, Analytics and Service Improvement Service brings together the Business Intelligence Team, the Commissioning Performance and Analytics Team and the Business Systems and Digital Team.

We play a central role in delivering the Adult Social Care (ASC) Statutory Framework and maintain strong partnerships with national bodies including the Department of Health, Skills for Care, and ADASS.

We support AWHP operational teams by providing high-quality data, insightful analysis, and strategic intelligence that informs improvement initiatives and service delivery.

As leaders in data visualisation within ASC, we’re driving the development of innovative dashboards and reporting tools. We champion digital excellence and promote strong IT capabilities across the organisation.

Shortlisting Criteria

We’re seeking a proactive and analytical individual who thrives in a fast-paced environment and is passionate about using data to drive change. You’ll be part of a team that values innovation, collaboration, and continuous improvement.

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

To be shortlisted, your application should show that you have:

• The ability to manage a range of projects through to completion
• A track record of analysing data, identifying feedback themes and creating meaningful reports.
• A strong understanding of specialist IT applications such as FME and Tableau
• Strong written and spoken communication and interpersonal skills, which includes negotiation and influencing, and the ability to work collaboratively with internal and external partners
• The ability to work on your own initiative, both independently and as part of a team, under pressure and with effective time management to prioritise and manage own workload

We're looking for someone who’s great at managing data and projects, meets deadlines, and is keen to learn and grow. This is an exciting opportunity to be part of a team that is shaping the future of adult social care through data. If you’re looking to make a meaningful impact and grow your career in a supportive, forward-looking environment, we’d love to hear from you.

Application Questions

To apply for this role, we invite you to upload your CV and respond to the following application questions.

1. Tell us what has motivated you to apply for this position

2. Give an example of working with different stakeholders to achieve a goal. How did you build relationships and keep everyone involved?

3. Please provide an example of a process or service improvement you led that resulted in measurable benefits.

4. How do you keep learning and developing your skills while managing a busy workload?

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

Contact details

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For any questions relating to the role or for an informal discussion please contact Charlotte Langridge by e-mail or through MS Teams

The job advert closes at 23:59 on12/10/2025 with interviews to follow.

Local Government Reorganisation

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. 

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! 

Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council

Our Commitment 

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. 

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.