Service Manager - Assessment

Job Introduction

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

The salary range for this full-time, permanent role is £70,975 to £78,002 per annum, based on a 36-hour working week.

We are excited to be hiring a new Service Manager to join our fantastic Assessment Service.

This role will cover the East of Surrey, including Epsom and Ewell, Reigate and Banstead, Tandridge and Mole Valley. We offer agile and hybrid working and an inclusive work environment. We would be happy to discuss what this means for you.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Role

This is an exciting opportunity to be part of the Assessment Service where you will be responsible for undertaking statutory assessments; working with families and partners to achieve positive outcomes for children and families. We are committed to doing things differently; implementing a model for working with Assessments which considers current research and best practice.

We are looking for someone who wants to be part of our ongoing journey to help shape services in Surrey for Assessments.

As a Service Manager, you will oversee a group of Team Managers leading integrated, multiagency teams that provide hands-on intensive support to children and families in response to assessed needs. The teams can access specialist workers for alcohol and drug use, mental health issues and / or domestic abuse.

As a skilled communicator, you will have the ability to work purposefully with a broad range of people to develop effective working relationships with other services within Surrey, as well as with partner agencies. You will ensure the service is focused on delivering quality services within budget and to agreed timescales, that provide the right outcomes for children, young people and their families.

Our team members are enthusiastic and supportive, committed to the provision of a quality service for children and their carers. We are looking for people with similar qualities to join us and continue the good work already being done. Surrey Children’s Service provides training to ensure competence and professional development. We will make sure that you receive a full induction and monthly supervision.

Your Application

When applying, please attach your CV and personal statement (no more than 2 pages) outlining how your skills and experience match the requirements of this post.

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Qualified Social Worker registered with Social Work England
• Substantial experience of frontline practice with recent experience in a management position in Assessment / CIN / CP / CLA
• Experience of working within an Assessment Service
• Ability to promote a learning environment where skills and strengths are used and developed
• Ability to build and promote a culture of performance, personal responsibility and accountability
• Effective interpersonal and written communication skills

It is important to us that our practice is child focused and always considers the best interests of the child, and we are looking for individuals who have a shared commitment to this way of working.

Surrey has both urban and rural areas and social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 02.10.2025 with interviews planned to follow.

Contact Us 

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Nicole Miller via email at Nicole.miller@surreycc.gov.uk

We look forward to receiving your application, please click on the apply online button below to submit.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities.  

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.