Surrey Fire and Rescue Service – Volunteer

Job Introduction

Please note that this is a volunteer role and a salary is not paid. 

Are you seeking a fulfilling opportunity that offers a genuine feeling of accomplishment? Use your skills and personality to become a Volunteer with Surrey Fire and Rescue Service (SFRS) and embark on a new challenge!

We put prevention at the heart of SFRS and are looking for talented people who are passionate about engaging with our diverse communities and to help people keep themselves safe.

Our volunteer team provides key support to service initiatives and events throughout the year to inform and educate people in safety at home, on the roads and outdoors, and help communities to gain skills and awareness to stay safe and live well.

Volunteers are expected to wear a uniform (which we provide) and represent SFRS with pride while upholding the Core Code of Ethics which underpin the culture of our organisation. 

As a volunteer in our community, you will engage with the public directly, while assisting our operational and support staff. 

Volunteer roles include:

• SFRS event support at fire station open days and car washes
• Community engagement at public events like country shows, school fetes and partner events across Surrey.
• Safe and Well Visits. This is a lone-volunteering role visiting residents in their own home to install hard-of-hearing alarms and provide home fire safety guidance.
• Assisting crews with training exercises and scenarios.
• Education team support with fire safety engagement across schools.
• Incident support. In some circumstances such as large-scale incidents, flooding or wildfire, you may be asked to provide crucial welfare support to our crews in attendance or be a visible presence providing reassurance to members of the public.

You must be over 18 to apply for this role.

Right person, right role

• Ability to commit a minimum of 8 hrs per month.
• A friendly and approachable manner.
• Excellent communication skills.
• A positive and enthusiastic attitude.
• Dependability and punctuality.
• Access to transportation or the ability to travel to various locations.

Our commitment to you 

• A comprehensive induction and e-learning training package.
• Designated staff members and who will serve as your main points of contact.
• Full uniform
• Reimbursement of expenses (travel and refreshments).

To be shortlisted for interview please outline in a covering letter (maximum 500 words):

• Why would you like to volunteer for our service?

• Please share relevant skills, knowledge, and any experience you have in volunteering and engaging with the public.

For an informal chat about the volunteer role, please contact Volunteers Manager Henrietta East, henrietta.east@surreycc.gov.uk .

This opportunity will remain open until we have recruited an adequate number of volunteers. A Standard or Enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) will be required depending on the specific volunteer role. We look forward to receiving your application, please click on the apply online button below to submit.

Our commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.