LGR Systems Implementation Lead

This is an integrated, LGR programme opportunity.  As a result, this position is only available to applicants who already work for Surrey County Council or one of Surrey’s 11 Borough & District councils. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

The starting salary for this role is £47,142 per annum, based on a 36 working hour week. 

Within our Adult Social Care Business Systems and Digital team, we have two vacancies for LGR Implementation Leads, which are offered as fixed term contracts to end March 2027. For SCC permanent team members, this role will be a secondment.  

These roles will work as part of our team to support the Devolution & Local Government Reorganisation programme - the largest change to the local government landscape in 50 years.

Our Offer to You

About Us

The ASC Business Systems and Digital Team ensures Adult Social Care systems are reliable, efficient and support frontline staff to record high quality information. The team manages core case, finance and market systems and uses technology to improve how residents are supported. During local government reorganisation, the team will play a key role in transitioning systems to new authorities while maintaining business as usual.

About the Role 

As an ASC LGR Systems Implementation Lead, you will manage and deliver key work packages that support the safe and legal transition to two new authorities, working with teams at pace to deliver implementation plans for safe and legal IT systems across five work packages.

The role involves leading working groups by planning and delivering tasks that keep work packages on track, alongside overseeing IT system implementations through clear planning, documentation and guidance. This includes managing cut over and go live activity and ensuring that testing frameworks for system access and permissions are effective.

Acting as a key link between the directorate and technical teams, the postholder ensures statutory compliance is maintained during transitions. They keep reporting teams informed of timelines and changes so that reporting continues uninterrupted, while supporting staff across the directorate to prepare for system changes by working closely with trainers, managers and communications teams.

What We're Looking For  

In order to be considered for shortlisting, your application will clearly evidence the following skills:

• Degree qualified, or significant vocational experience demonstrating development through involvement in a series of progressively more demanding relevant work/roles.
• Experience and knowledge in large complex business systems in a social care environment (ideally System C). Experience will include the whole systems life cycle of development, configuration, testing, implementation and support. 
• Experience of managing the delivery of systems change projects to a large workforce. 
• An understanding of Adult Social Care legislation and key statutory reporting and compliance requirements is desirable.
• A confident and strong communicator with negotiation and influencing skills to work with multiple stakeholders across a range of different business areas with differing levels of technical knowledge. 
• You will be meticulous in your attention to detail, curious when considering solutions, able to see the wider picture, flex work priorities when required and committed to delivering at pace.

To apply, we request that you submit a CV and you will be asked the following 4 questions:

1. Tell us about a project you have led to implement a system change. What did you do from start to finish of the project to ensure that the change was implemented successfully?
2. In this role you will be working with multiple stakeholders who will all have busy roles in their own areas, different levels of technical knowledge and engagement with the workstreams you will lead. What strategies will you use to engage with them to ensure that tasks are understood and delivered?
3. How do you keep yourself motivated and resilient when working in a busy environment with multiple and often competing priorities?