Family Support Worker

Job Introduction

Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.

The salary range for this role is £28,124 to £37,117 per annum based on a 37 hour working week.

Rewards and Benefits

• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

About the Organisation

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.  

About the Role

Surrey Family Centres are a commissioned service supporting families with complex and multiple needs with children aged 0-19 years/25 (SEND) years. The Family Support team receive targeted referrals from Surrey County Council's cSPA.

The Family Support Worker meets the allocated family on a regular basis and supports through a bespoke programme of work focused on their targeted needs. Our aim is to empower the parents and carers with new knowledge and skills, while also building resilience and providing essential emotional support. The Family Support Worker will be based in the Family Centre and will be a supportive contact for children, young people, families and professionals. They will provide signposting and support through a bespoke programme of work, focused on the child or young person and their family's targeted needs. Our ambition is to empower children, young people, parents and carers with new knowledge and skills, while also building resilience and providing essential support.

Key Responsibilities 

• Work with children and young people delivering evidence-based support, demonstrating the difference made from the intervention.
• Facilitate group-work with peers in the centre and in venues around Surrey when needed
• Support and deliver universal and targeted interventions, on a one to one or group basis to achieve positive outcomes alongside the 10 Supporting Families Outcomes
• Work in partnership with the wider team and local partners to ensure a joined up and fully integrated service provision
• Support the development of the Centre as a safe place for children, young people and their families to access.

Additional Information

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

The close date for this role is 05.06.2026 with interviews planned to follow.

To apply for this role, please click HERE.